Refund policy

We offer a 10 day return policy. This means you have 10 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition as received, unworn or unused, with tags attached, and in its original packaging. You must also provide a receipt or other proof of purchase.

How to Start a Return

To initiate a return, please contact us.

If your return request is approved, you will receive a return shipping label along with instructions on how and where to send your package. Returns sent without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

Exceptions and Non Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods such as food, flowers, or plants

  • Custom or personalized products

  • Personal care items such as beauty products

  • Hazardous materials, flammable liquids, or gases

If you have questions about a specific item, please contact us before requesting a return.

Sale items and gift cards are not eligible for returns.

Exchanges

The fastest way to receive the item you want is to return the original item. Once the return is approved, you may place a new order separately.

European Union 14 Day Cooling Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without providing justification.

Returned items must be in their original condition, unworn or unused, with tags attached, and in original packaging. Proof of purchase is required.

Refunds

Once your return is received and inspected, you will be notified whether the refund is approved. If approved, the refund will be issued to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us.